Newmoon offer niche insurance designed around your requirements
Are you a retailer or repairer?
If you are a music Retailer or Repairer and would like to become an Introducer offering your customers one month free insurance please call 01892 506884 for full details.
Insuring your passion
Our aim is to build a relationship with you built upon our shared principles of a personal service, outstanding policy cover, sold at a fair and competitive premium and backed up by award winning claims service.
Office Move Jan 2020
On the 30th and 31st Jan 2020 Newmoon will be moving to our new office in Crowborough East Sussex. During late office hours on the 30th and early hours on 31st Jan, there may be reduced staff as we move between the offices. Thank you for your understanding.
As an independent family owned business formed in 2008, we take care and pride regarding our service, insurance partners, the product we offer you (which we have designed exclusively with insurers) and our relationship with you, our customers.
You can be confident that when you call our Tunbridge Wells office on 01892 506884 or 0345 0728535, you will speak directly to a person who really does understand your passion. No cross sell, no hard sell. We will listen to your requirements, talk through options of cover, as we tailor our product to your needs, and then offer you our best quote - which you know will be competitive, as we do not feel the need to promise further discounts or a price guarantee on our website.
All our quotes include IPT and fees and unlike many of our competitors, if you make a change in the policy period you are only charged the additional risk premium. We do not charge any midterm administration fees. In addition if you have a discount code it remains on your policy for the life time of the policy - not a one year discount which many or our competitors apply. Select your passion, from the links above, to explore the options available to you.
At Newmoon, we seek to balance personal service with technology. If you want to talk to us we are available Monday to Friday 09:00 – 17:30 on 01892 506884 or 0345 072 8535 (except Bank Holidays). If you prefer you can obtain a quote online 24/7 and manage your quote, policy inception or midterm address changes online (changes to insured items please contact Newmoon).
We are proud of our service which is supported by our Feefo score (our feedback can only be provided by our customers - unlike other review sites used by some of our competitiors) and in 2018 and 2019 we have earned the Gold Trusted service award. Feedback relates to our music product (many of our competitiors feedback is in fact based on various products). We hope to have the opportunity to be of assistance to you.
If you have any questions please call us on the numbers above or email us via our contact page.
31st Jan 2020 Newmoon will, after 10 years in Tunbridge Wells, be moving back to Crowborough East Sussex. All phone numbers and emails remain unchanged but please bear with us in late afternoon of the 30th and early morning of the 31st, as the team will be split between the offices. We are leaving TW follwoing sale of the office building but are moving into a new purpose built office in Crowborough.
Thank you for visiting Newmoon.
Need to claim?
When we handle your claim we want to deal with it fairly, sensitively and quickly so that you get the cover you paid for.
To make your claim please ensure you have your policy schedule with you to make easy reference to your cover and policy number etc.
You can find the answer to many of the most asked questions on our FAQs page. We also offer general advice on how to look after your musical instruments.
This website went live April 2017. If you previously had a login under our old website this will nolonger work and you should contact Newmoon to update your records.
Looking to renew?
Please call Newmoon or follow the renewal instructions on your renewal letter.
If you still have questions, please call us on 01892 506884 / 0345 072 8535