We are sorry that you need to make a claim on your Newmoon musical instrument insurance policy

When we handle your claim we want to deal with it fairly, sensitively and quickly so that you get the cover you paid for.

To make your claim you have two options, please ensure you have your policy schedule with you to make easy reference to your cover and policy number etc.

Insurer              Am Trust                                                                                                      Hiscox

1. Call us on our claims line 0115 934 9818                                                     1. Call us on 01892 506884 or
2. If agreed with us then print off a claims form, and send to:                          2. Print off a claims form and send it to

Newmoon Claims Team                                                                                          Newmoon Insurance Services ltd

AmTrust Europe Limited,                                                                                        Claims Department

Market Square House,                                                                                             85 High Street

St James's Street,                                                                                                      Royal Tunbridge Wells   

Nottingham,                                                                                                               Kent

NG1 6FG.                                                                                                                   TN1 1XP

 

As musicians ourselves, we fully understand the importance of repairing instruments effectively and in good time. If you do have an urgent concert or gig, you can hire a temporary replacement instrument. Please refer to your policy cover for details.

At Newmoon, when you claim you will deal with a focused, claims specialist who has been trained to know how to handle your cherished instrument, whether its an electronic keyboard, guitar, flute, cornett, bagpipes or any other cherished instrument.

The Newmoon Claims Service works with an extensive international network of retailers and repairers so, in most instances, you will be able to have your instrument repaired, or replaced, by someone you trust. We also employ specialist investigators to track down lost and stolen instruments.

Click here to view claims form