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We offer 3 levels of cover for Tincknell's customers:

COMPLETE BOILER CARE BRONZE

We will pay for the repair of replacement of the following items:

  • Boiler components including the water jacket or heat exchanger
  • Water circulating pump
  • Motorised valve
  • Time clock/programmer
  • Fire safety valve
  • All parts and associated labour

Our cover includes the following subject to a £25 excess each and every claim:

  • All labour costs
  • All parts costs
  • Priority telephone help-line
  • £2,000 cover limit each and every claim
  • Unlimited call-outs during the annual contract period 

 COMPLETE BOILER CARE SILVER 

  • All cover offered by the BRONZE policy (subject to a £25 excess each and every claim); plus 
  • Radiators and valves
  • Thermostats (wall or radiator mounted)
  • Expansion tank
  • £20,000 cover limit during annual policy period
  • Unlimited call-outs during the annual contract period, subject to the annual cover limit

 COMPLETE BOILER CARE GOLD

  • All cover offered by the SILVER policy (subject to a £25 excess each and every claim); plus
  • Associated plumbing between oil tank and dwelling
  • External groundworks
  • Full remediation (making good) both internally and externally as required
  • Accidental Damage to oil tank as a result of impact
  • Contamination of oil tank contents at point of supply
  • Emergency hotel accomodation as a result of system breakdown
  • £25,000 cover limit during annual policy period
  • Unlimited call-outs during the annual contract period, subject to the annual cover limit 

(Subject to the terms, conditionsand sub-limits shown in the policy document)

Please visit the PRODUCTS page for downloadable versions of the KEY FACTS (summary) document and the full policy TERMS AND CONDITIONS applicable to this contract.  These products are offered in conjunction with the Tincknell's Service Plan, full details will be provided by Tincknell Fuels Ltd.